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Kin Euphorics logo

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Orders, Shipping & Refunds

Where do you ship?

Kin ships to all 50 US states. For our international guests, we also ship to Canada, Australia, and the United Kingdom. All orders ship free over $99+ USD. Local shipping charges are applied at checkout. Freight Forwarding:. If an order is placed usi

You don't ship where I live!

Our website offers shipping to the United States, United Kingdom, Canada, and Australia. If we don't reach you just yet, please leave your info here so Jen, our Chief Euphorics Officer, knows where we should grow next. Depending on where you're locat

When will I receive my order?

Orders are packed Monday-Friday, but not on federal US holidays. We'll send you an email with tracking information once we get your order out the door. Please note: The fulfillment times shown below do not include shipping transit time.

What payment do you accept?

We accept all major credit cards, PayPal, and Afterpay. Gift cards can be applied to one-time purchases, but not subscriptions. Afterpay is also unavailable for subscriptions. You can add a discount code to your subscription as long as there’s no fin

What is the status of my order?

The best way to check your order status is by using the chatbot in the bottom right-hand corner of our website.

How can I change the shipping address for my order?

Once an order is placed, we can request a change of address with our fulfillment team. It's not guaranteed, but we will definitely try. Please fill out this form with the following info, and someone from our team will follow up soon.

How do I cancel my order?

Once your order is placed, our fulfillment team gets right to packing. All orders are final, but we'll try our best to cancel your order if it hasn't shipped. Shipped orders cannot be canceled. Please fill out this form with your order number, and so

My order is damaged, wrong, or never arrived.

Regardless of your issue, we're here to help. Please fill out this form within 2 weeks of marked delivery, and someone from our team will be in touch. Damaged or Incorrect OrdersPlease take pictures of your package open, showing the contents inside,

What happens if my package is delivered to the wrong address?

If your shipping carrier happens to deliver your package to the wrong address, please check with your neighbors or building manager to see if the package was left with them. If you are unable to find the package, please let us know so we can get you

Do you offer refunds or returns?

We do not accept returns, offer refunds, or provide a money-back guarantee. We suggest reviewing Kin's ingredients prior to purchasing to ensure our euphorics are right for you. We want you to love our feel-good functionals, so if you need help findi