My order is damaged, wrong, or never arrived.Updated 9 months ago

Regardless of your issue, we're here to help. Please fill out this form within 2 weeks of marked delivery, and someone from our team will be in touch.

Damaged or Incorrect Orders
Please take pictures of your package open, showing the contents inside, damage (if any), and the packing slip if you received one. Send those our way, and we'll work with you to make this right.

Missing, Lost, or Stolen Orders
Please file a lost claim with your shipping carrier and reach out to us for the next steps.