Can I modify, skip, or cancel my subscription?Updated 8 months ago

Yes, you have full control of your subscription! If you need help making changes, fill out this form with your request, and someone will be in touch soon.

Get Order Now

1. Log into your subscription here. 
2. Below your billing info, click "Get now".
3. Your order will be immediately sent to processing.  

Changing Products

1. Log into your subscription here. 
2. Below your billing info, click "Edit products". 
3. To add as a one-time purchase:
   1. Add and remove the products you'd like. This will ship one time with your next order.
4. To add to your subscription:
   1.  Select "Add products to subscription" and choose what you would like to receive for all future deliveries. Then push save.

Please note: If you are subscribed to our bundle builder and want to change products, you'll need to reach out to Guest Experience for help. Fill out this form, and someone will be in touch soon.

Skipping Next Order

1. Log into your subscription here.
2. Below your billing info, click "Skip" and pick when you'd like your order to renew next.
3. Your next renewal date will be updated within your account.

Change Next Order Date

1. Log into your subscription here. 
2. Below your billing info, click "Next Order Date".
3. Pick the date you'd like all then "Confirm".  

Gift Next Order

1. Log into your subscription here. 
2. Below your billing info, click "Skip".
3. Select "Gift order" and enter your friend's shipping information.  
4. Your next order will ship to your friend and then revert to your address for the following orders.

Cancel Your Subscription

Bummer! We don't want you to cancel. Send an email to Aly at hello@kineuphorics. She'd love to see how we can better your experience. But if you must...

1. Log into your subscription here. 
2. Below your billing info, click "Cancel".
3. If prompted, please select the reason why you're leaving. 
4. If you choose Other as your reason, please tell us why. We're hoping to learn from your experience!